GDPR
GDPR Compliance
Effective Date: 13.01.2025.
1. Introduction
At Pregnancy-Essentials.com, operated by POP TICKETS j.d.o.o., we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Croatian data protection laws. This page outlines your rights and how we process your personal data.
2. Data Controller Information
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Company Name: POP TICKETS j.d.o.o.
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Registered Address: Susedgradska ulica 24, 10437, Bestovje, Croatia
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Email for GDPR Inquiries: spocket@mm2b.com
3. What Personal Data We Collect
We collect and process the following personal data:
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Identification Data: Name, email, phone number
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Transaction Data: Shipping address, payment details
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Technical Data: IP address, cookies, browser type
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Marketing Data: Preferences for receiving marketing materials
4. Purpose and Legal Basis for Processing
We process personal data based on the following legal grounds:
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Contract Performance: To process and fulfill orders
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Legal Obligation: Compliance with tax and accounting regulations
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Legitimate Interest: Website security, fraud prevention, and improving our services
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Consent: Sending marketing emails and using cookies (users may withdraw consent at any time)
5. Data Retention Policy
We retain your data only for as long as necessary:
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Order Information: 6 months for order fulfillment and support
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Marketing Data: Until consent is withdrawn
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Legal Records: As required by tax and legal regulations
6. Your GDPR Rights
As an EU citizen, you have the following rights:
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Right to Access: Request a copy of your personal data
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Right to Rectification: Correct inaccurate or incomplete data
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Right to Erasure (Right to be Forgotten): Request deletion of your data (except where legally required)
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Right to Restrict Processing: Limit how we use your data
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Right to Data Portability: Receive your data in a commonly used format
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Right to Object: Object to data processing based on legitimate interests
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Right to Withdraw Consent: Opt-out of marketing communications
To exercise these rights, please contact us at mpopov90@gmail.com.
7. Data Transfers and Third-Party Services
We may share personal data with trusted third-party services:
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Payment Processor: Corvus Pay (secure transaction processing)
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Marketing & Analytics: Google Analytics, Facebook Pixel
We ensure that these providers comply with GDPR and use data only for the intended purpose.
8. Security Measures
We implement security measures, including encryption, secure servers, and restricted data access, to protect your personal data.
9. Cookies and Tracking Technologies
We use cookies for website functionality and analytics. You can manage cookie preferences via your browser settings or by contacting us.
10. Filing a Complaint
If you believe your GDPR rights have been violated, you can file a complaint with Croatia’s Personal Data Protection Agency (AZOP):
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Website: www.azop.hr
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Email: azop@azop.hr
11. Updates to This GDPR Policy
We may update this policy as needed. Any changes will be communicated via email or an update on our website.
For any questions regarding GDPR compliance, please contact us at spocket@mm2b.com.